1. E-service customization: the provider perspective -- 2. E-service customization: the consumer perspective -- 3. Technologies for e-service customization -- 4. E-service composition -- 5. Service customization strategies -- 6. Business processes design for service customization -- 7. Case...

"This book combines concepts from systems theory, model driven software engineering, and ontologies for software engineering into a systematic method for engineering service oriented systems"--Provided by publisher.