Jham, Vimi (ed.); Puri, Sandeep (ed.) - 2014
-- Always trust the customer: how Zara has revolutionized the fashion industry and become a worldwide leader / Eric Viardot … branding at Mirza International: dilemma unsolved / Gautam Dutta -- Delhi Bank of India: dilemma of a new bank manager … Five Hotels Pvt. Ltd, Nashik / Sonali Gadekar, Sushil Gadekar -- Case study on customer's ambidextrous nature of trust in …