"This book is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation, contributing to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication...

"This book focuses on the technical planning of power systems, taking into account technological evolutions in equipment as well as the economic, financial, and societal factors that drive supply and demand and have implications for technical planning at the micro level"--Provided by publisher.

"This book tells readers how technologies and business models are converging, and looks at technology and business holistically, arguing that it's no longer possible to think about business or technology without simultaneously thinking about the other"--Provided by publisher.

"This book explores the global, regional, and local understanding of the opportunities and challenges facing micro and small social enterprises in different contexts, particularly as government interests in these organization's contribution to public services delivery has increased and taken on...

"This book analyzes open innovation in a global context and proposes business models and institutional actors that promote the development of open innovation in firms, Institutions and public administrations worldwide"--Provided by publisher.

"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.

Questions on the business value of information technology (IT), which have been raised by managers and researchers for the last decade, are not settled yet. Firms invest in IT to improve their business performance. However, some firms fail to improve their business performance while others...

This book combines knowledge management with other subject areas within the management information systems field using contingent approaches to linking knowledge management to other IT management topics and its uses.

"This book describes original, innovative works on IT systems for mass customization, and provides a multitude of solutions, tools, concepts and successful realizations of IT systems for mass customization. It discusses state-of-the-art mass customization while depicting the importance of IT in...

This book provides a comprehensive presentation of current and emerging perspectives focusing on all aspects of managing IT HR from the view of both practitioners and academics located around the globe. It focuses on the results of recent research (from leading practitioners and academics) and...