"This book provides a comprehensive collection of knowledge from experts within the information and knowledge management fields, outlining areas on knowledge management, innovation, information technologies and systems, and services industry"--Provided by publisher.

1. E-service customization: the provider perspective -- 2. E-service customization: the consumer perspective -- 3. Technologies for e-service customization -- 4. E-service composition -- 5. Service customization strategies -- 6. Business processes design for service customization -- 7. Case...

"This book fosters a scientific understanding of mobile services, provides a timely publication of current research efforts, and forecasts future trends in the mobile services industry and its important role in the world economy"--Provided by publisher.

"With the continuous growth of the service sector, the ability to develop and implement information systems is important in order to measure progress. Implementation and Integration of Information Systems in the Service Sector is a collection of research which discusses the application of...

"This book provides researchers and practitioners with valuable information on recent advances and developments in emerging e-business models and technologies. It covers a variety of topics such as e-business models, telecommunication network utilization, online consumer behavior, electronic...

"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students,...

"This book meets the challenges presented by the rise of ubiquitous computing by providing a detailed discussion of best practices and future developments in the field of automation and robotics"--Provided by publisher.

"This book compiles the shared experiences of e-government designers and practitioners with a focus on technological design, detailing the different technological nuances that need to be incorporated into successful e-government designs"--Provided by publisher

"This book examines the cutting edge of PM in the form of software as electronic mediation of work. It examines three areas: PM as a social process in the implementation of IT; IT as a social process of work; and theories and models of collaboration and facilitation by IT and Project Management"--

"This book disseminates current technological innovations and applications in the emerging field of information systems and informatics applications in the healthcare industry while directing frameworks to advancing healthcare and clinical practices and research"--Provided by publisher.