Shi, Nansi (contributor); Silvius, Gilbert (contributor) - 2011
performance / Alea Fairchild, Martin Smits, Piet Ribbers, Erik van Geel -- 9. The relationship between business strategy, IT … O'Donnell, Lin Guo -- 11. The benefits of an E-business performance measurement system / David Barnes, Matthew Hinton … -- 12. The application of fuzzy performance modelling procedures in extended enterprise performance measurement / Jian Zhou …