Chapter I. Basic Concepts of Information Systems Auditing / Rafael Rodríguez -- Chapter II. Adoption and Usage Patterns of a Framework for IT Control and Audit / Jane Fedorowicz, Ulric J. Gelinas -- Chapter III. ICT Security Auditing / Arturo Ribagorda, José M. Sierra -- Chapter IV. Audit of...

This book provides a collection of comprehensive research articles on the rising demand for more informative consumer services from e-commerce and agent technology researchers, academicians, and practitioners with an overview and references to the latest advancements in the field.

"This book provides successful strategies and procedures for developing policies to bring about an awareness of the practices that enhance online learning, giving building blocks to help improve the outcome of online coursework and discussing social presence to help improve performance,...

"This book combines best practices and the latest approaches in school administration and management by exploring the challenges faced by principals, as well as the impact of new managerial tactics being employed"--Provided by publisher.

"This book highlights the application of the RTI model to secondary schools through instructional strategies and real-world examples of how this model can be used at the middle and high school levels"--Provided by publisher.

This book presents a comprehensive collection of quality of service mechanisms for various access technologies and introduces existing and traditional approaches to traffic management for wireless technologies. With expert international contributions, this critical mass of knowledge covers both...

1. Hybrid approach to integrated QoS capable protocols for wireless LANs / Thomas Lagkas -- 2. Cross-layer scheduling with QoS support over a near-optimum distributed queueing protocol for wireless LANS / E. Kartsakli, J. Alonso-Zárate, L. Alonso, C. Verikoukis -- 3. Delay constrained admission...

"This book "quality of service" in organizations, offering fundamental knowledge on the subject, describing the significance of network management and the integration of knowledge to demonstrate how network management is related to QoS in real applications"--Provided by publisher.

1. IT service quality management / Dieter Spath, Wilhelm Bauer, Claus-Peter Praeg -- 2. e-Service quality / Jose Barrutia, Ainhize Gilsanz -- 3. Methods for service quality assurance / Manfred Bruhn -- 4. Quality management for IT services / Astrid Köhler, Ulrike Vauth -- 5. Comparison and...

"This book discusses important concepts for public administration reformation, taking into account the complex social, administrative, cultural, and legal problems of implementing modern digital systems"--Provided by publisher.