"This book documents high-quality research to empower businesses to derive intelligence from social media sites, allowing businesses to quantify, understand, and respond to customers' conversations about their corporate reputation and brands within online communities"--Provided by publisher.

"This book explores information technology concepts, tools, methodologies, and ethnography in the contexts of global communication systems and web engineered applications. It also emphasizes research among the various steps involved in data/knowledge (structured and unstructured) capture (manual...

"This book addresses the difficulties and challenges faced in implementing e-government/m-government technologies and applications. It also addresses different aspects of security of E-government/M-government, ranging from big data issues, trust management, Blockchain technologies, and related...

The tremendous growth of the Internet is successfully making a variety of e-services a part of citizens' everyday life. E-services such as: Web-banking, Web shopping, e-learning, e-healthcare, and e-government, are available in most countries around the world. This book provides an overview of...

As businesses, researchers, and practitioners look to devise new and innovative technologies in the realm of e-commerce, the human side in contemporary organizations remains a test in the industry. This book broadens the overall body of knowledge regarding the human aspects of electronic...

A web portal is a special web site designed to act as a gateway giving convenient access to other related sites. This book investigates the various types of portals and describes how they can be used in business applications. After considering the nature of portals, the book describes the first...

Many techniques, algorithms, protocols and tools have been developed in the different aspects of cyber-security, namely, authentication, access control, availability, integrity, privacy, confidentiality and non-repudiation as they apply to both networks and systems. Web Services Security and...

This book takes and interdisciplinary approach toward systems design in the online environment by providing an understanding of how consumers behave while shopping online and how certain system design elements may impact consumers' perceptions, attitude, intentions, and actual behavior. This...

This book delivers a global perspective on the influence of electronic commerce on organizational behavior, development, and management in organizations, discussing issues such as information security; strategic management of electronic commerce; organizational learning; business process...

1. E-consumer behaviour / M. Bourlakis, S. Papagiannidis, Helen Fox -- 2. Putting the human back into e-business / Khalid Aldiri, Dave Hobbs, Rami Qahwaji -- 3. The driving forces of customer loyalty / T. Cheng, L. Lai, A. Yeung -- 4. E-business decision making by agreement / William Tastle,...