Chapter I. Basic Concepts of Information Systems Auditing / Rafael Rodríguez -- Chapter II. Adoption and Usage Patterns of a Framework for IT Control and Audit / Jane Fedorowicz, Ulric J. Gelinas -- Chapter III. ICT Security Auditing / Arturo Ribagorda, José M. Sierra -- Chapter IV. Audit of...

This book presents a comprehensive collection of quality of service mechanisms for various access technologies and introduces existing and traditional approaches to traffic management for wireless technologies. With expert international contributions, this critical mass of knowledge covers both...

1. Hybrid approach to integrated QoS capable protocols for wireless LANs / Thomas Lagkas -- 2. Cross-layer scheduling with QoS support over a near-optimum distributed queueing protocol for wireless LANS / E. Kartsakli, J. Alonso-Zárate, L. Alonso, C. Verikoukis -- 3. Delay constrained admission...

"This book "quality of service" in organizations, offering fundamental knowledge on the subject, describing the significance of network management and the integration of knowledge to demonstrate how network management is related to QoS in real applications"--Provided by publisher.

1. IT service quality management / Dieter Spath, Wilhelm Bauer, Claus-Peter Praeg -- 2. e-Service quality / Jose Barrutia, Ainhize Gilsanz -- 3. Methods for service quality assurance / Manfred Bruhn -- 4. Quality management for IT services / Astrid Köhler, Ulrike Vauth -- 5. Comparison and...

"This book discusses important concepts for public administration reformation, taking into account the complex social, administrative, cultural, and legal problems of implementing modern digital systems"--Provided by publisher.

"This book offers a framework for measuring quality of service in the healthcare industry as it pertains to nursing, with insight into how new technologies and the design of personalized medicine have improved quality of care and quality of life"--Provided by publisher.

"This book covers the assessment and implementation of electronic/digital government technologies in organizations, providing readers with an understanding of e-government and its applications and impact on organizations around the world"--Provided by publisher.

"This book carefully focuses on and describes different networks that link hospitals and their services to patients outside their territory, focusing on the technology, users and collaboration necessary that are integral to the function of a telehealth network"--Provided by publisher.

"Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for...