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Knowledge driven service innovation and management : IT strategies for business alignment and value creation

Chew, Eng K. (ed.); Gottschalk, Petter (ed.) - 2013

creation -- Strategic programs: planning and execution -- Strategic alignment and service systems case examples -- Outsourcing …

Persistent link: https://www.econbiz.de/10011727597

Best practices and new perspectives in service science and management

Tennyson, Robert D. (contributor); … - 2013

Service quality evaluation method for community-based software outsourcing process / Shu Liu ... [et al.] -- Creating …

Persistent link: https://www.econbiz.de/10011727727

Information technology governance and service management : frameworks and adaptations

Cater-Steel, Aileen (contributor) - 2009

"This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher.

Persistent link: https://www.econbiz.de/10011726281

Outsourcing and offshoring in the 21st century : a socio-economic perspective

Kehal, Harbhajan S.. (contributor); … - 2006

"This book discusses the economic impacts of outsourcing and off shoring to the developing countries and developed … outsourcing of customer services / Piyush Sharma, Rajiv Mathur, Abhinav Dhawan -- IT offshoring : a German perspective / Michael … Amberg, Martin Wiener -- Information systems/information technology outsourcing in Spain : a critical empirical analysis …

Persistent link: https://www.econbiz.de/10011726499

Managing risk in virtual enterprise networks : implementing supply chain principles

Ponis, Stavros (contributor) - 2010

Navarro -- 11. Managing the risk of knowledge transfer in outsourcing organizations / Stavros Ponis, Epaminondas Koronis -- 12 …

Persistent link: https://www.econbiz.de/10011726805

Corporate environmental management information systems : advancements and trends

Gómez, Jorge Marx (contributor); … - 2010

"This book summarizes the state of the art in the emergent field of Corporate Environmental Management Information Systems, showing researchers, managers, engineers and information technology specialists how to develop and implement effective CEMIS"--Provided by publisher.

Persistent link: https://www.econbiz.de/10011726864

E-collaboration in modern organizations : initiating and managing distributed projects

Kock, Ned F. (contributor) - 2008

"This book combines comprehensive research related to e-collaboration in modern organizations, emphasizing topics relevant to those involved in initiating and managing distributed projects. Providing authoritative content, it describes issues that have implications for distributed project...

Persistent link: https://www.econbiz.de/10011726017

E-collaborations and virtual organizations

Fong, Michelle W. L. (contributor) - 2004

E-Collaboration promotes interaction between people over the Internet, and is vital in virtual organization arrangements where people co-exist or work together, independent of time and location. E-Collaborations and Virtual Organizations covers a broad range of topics, from underlying...

Persistent link: https://www.econbiz.de/10011726018

Intellectual property rights in a networked world : theory and practice

Spinello, Richard A. (contributor); … - 2005

This book is a collection of recent essays offering fresh perspectives on the scope and future of intellectual property rights. The tripartite division of the book is designed to make this inter-disciplinary topic more accessible and intelligible to readers of diverse backgrounds. Part I...

Persistent link: https://www.econbiz.de/10011726307

Redesigning human systems

Mumford, Enid - 2003

"This book assists those interested in and responsible for the management of major change within organizations, and provides the theories and values that should be adhered to in order to achieve that change successfully and effectively"--Provided by publisher.

Persistent link: https://www.econbiz.de/10011726528