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Quality management for IT services : perspectives on business and process performance
Praeg, Claus-Peter (contributor); Spath, Dieter. (contributor) - 2011
Barrutia, Ainhize Gilsanz -- 3. Methods for service quality assurance / Manfred Bruhn -- 4. Quality management for IT services … as a means to improve quality in IT services / Stéphane Cortina, Michel Picard, Omar Solórzano, Alain Renault -- 10 …. Quality management of corporate data assets / Boris Otto -- 11. Quality of cloud services / Anette Weisbecker -- 12. Focused …
Persistent link: https://www.econbiz.de/10011726945
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Knowledge driven service innovation and management : IT strategies for business alignment and value creation
Chew, Eng K. (ed.); Gottschalk, Petter (ed.) - 2013
"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.
Persistent link: https://www.econbiz.de/10011727597
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Frameworks of IT prosumption for business development
Pańkowska, Małgorzata (ed.) - 2014
/ Marcel Jacques Simonette, Edison Spina -- Prosumer's responsibilities?: on stage to a dedicated framework for services … implications on globally competitive business model / Sudhanshu Joshi -- Exploring the effects of trust, perceived risk, and e-services … systems on public services in e-government / Lichun Chiang -- Information technology prosumption acceptance by business …
Persistent link: https://www.econbiz.de/10011727804
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Research and design innovations for mobile user experience
Rizvanoglu, Kerem (ed.); Cetin, Gorkem (ed.) - 2014
"This book offers innovative design solutions for mobile human-computer interfaces, addressing both challenges and opportunities in the field to pragmatically improve the accessibility of mobile technologies"--Provided by publisher.
Persistent link: https://www.econbiz.de/10011727821
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Quality of service architectures for wireless networks : performance metrics and management
Adibi, Sasan (contributor) - 2010
This book presents a comprehensive collection of quality of service mechanisms for various access technologies and introduces existing and traditional approaches to traffic management for wireless technologies. With expert international contributions, this critical mass of knowledge covers both...
Persistent link: https://www.econbiz.de/10011726756
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Quality assurance in healthcare service delivery, nursing, and personalized medicine : technologies and processes
Lazakidou, Athina A. (contributor);  … - 2012
drugs delivery / Antonio J. Jara ... [et al.] -- 11. Quality in telemedicine services / Eleni Christodoulou, Sofia Zyga and …
Persistent link: https://www.econbiz.de/10011727195
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Challenges of managing information quality in service organizations
Al-Hakim, Latif (contributor) - 2007
Services Sector with Qualitative Interview Data -- Qualtiy Measures and the Information Consumer -- DQ Options -- Purpose …
Persistent link: https://www.econbiz.de/10011725884
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Handbook of research on patient safety and quality care through health informatics
Michell, Vaughan (ed.); Rosenorn-Lanng, Deborah J.. (ed.);  … - 2014
"This book highlights current research and trends from both professionals and researchers on health informatics as applied to the needs of patient safety and quality care, offering theory and practical approaches for patient needs"--Provided by publisher.
Persistent link: https://www.econbiz.de/10011727845
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Rethinking the conceptual base for new practical applications in information value and quality
Jamil, George Leal (ed.);  … - 2014
services in knowledge society / Maria Beatriz Marques -- The communication and information role on the innovation process …
Persistent link: https://www.econbiz.de/10011727848
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Advancing medical practice through technology : applications for healthcare delivery, management, and quality
Rodrigues, Joel (ed.) - 2014
Insights into the search behavior of non-medical professionals based on task difficulty and an evaluation against new generation medical information retrieval strategies / Anushia Inthiran, Saadat M. Alhashmi, Pervaiz K. Ahmed -- Indicating fields of inequalities regarding the access to health...
Persistent link: https://www.econbiz.de/10011727859