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Information technology-enabled global customer service
Reponen, Tapio (contributor) - 2003
For more than ten years there has been an obvious trend of globalization of leading companies, as they have moved from multinational to global operations. Recently there has also been increased demand for combining locally-customized services to the economies of the scale of worldwide...
Persistent link: https://www.econbiz.de/10011726277
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Virtual worlds and e-commerce : technologies and applications for building customer relationships
Ciaramitaro, Barbara L. (contributor) - 2011
face of e-commerce and extending the use of Internet technologies to create a more immersive experience for customers …
Persistent link: https://www.econbiz.de/10011726918
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Consumer behavior, organizational development, and electronic commerce : emerging issues for advancing modern socioeconomies
Khosrowpour, Mehdi (contributor) - 2009
-Based Shopping Systems / Changsu Kim, etc. -- A Review of Single-Item Internet Auction Literature and a Model for Future Research …
Persistent link: https://www.econbiz.de/10011725921
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Handbook of research on contemporary perspectives on Web-based systems
Elðci, Atilla (ed.) - 2018
"This book explores information technology concepts, tools, methodologies, and ethnography in the contexts of global communication systems and web engineered applications. It also emphasizes research among the various steps involved in data/knowledge (structured and unstructured) capture (manual...
Persistent link: https://www.econbiz.de/10012393229
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Utilizing and managing commerce and services online
Khosrowpour, Mehdi (contributor) - 2007
As businesses, researchers, and practitioners look to devise new and innovative technologies in the realm of e-commerce, the human side in contemporary organizations remains a test in the industry. This book broadens the overall body of knowledge regarding the human aspects of electronic...
Persistent link: https://www.econbiz.de/10011726675
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Web portals : the new gateways to Internet information and services
Tatnall, Arthur (contributor) - 2005
A web portal is a special web site designed to act as a gateway giving convenient access to other related sites. This book investigates the various types of portals and describes how they can be used in business applications. After considering the nature of portals, the book describes the first...
Persistent link: https://www.econbiz.de/10011726697
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Web services security and e-business
Radhamani, G. (contributor);  … - 2007
understanding of security problems related to the protocols and applications of the Internet, and the contemporary solutions to …
Persistent link: https://www.econbiz.de/10011726700
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Web systems design and online consumer behavior
Gao, Yuan (contributor) - 2005
I. e-Search / Kuan-Pin Chiang, Ruby Dholakia, Stu Westin -- II. Information search on the internet / Byung-Kwan Lee … perceived complexity and their impacts on internet communication / Qimei Chen -- VIII. Personalization systems and their … customers / Manlio Del Giudice -- XVII. Internet markets and e-loyalty / Changsoo Sohn, Dong-Il Lee -- XVIII. Web systems design …
Persistent link: https://www.econbiz.de/10011726701
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Web technologies for commerce and services online
Khosrowpour, Mehdi (contributor) - 2008
, Zetian Fu, Daoliang Li -- V. Internet privacy policies of the largest international companies in 2004 and 2006 / Alan Peslak …
Persistent link: https://www.econbiz.de/10011726703
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Security in virtual worlds, 3D webs, and immersive environments : models for development, interaction and management
Rea, Alan (contributor) - 2011
1. Individual privacy and security in virtual worlds / Malu Roldan, Alan Rea -- 2. 3D3C identity / Yesha Sivan -- 3. Society in a virtual world / Vaclav Jirovsky -- 4. Understanding risk and risk-taking behavior in virtual worlds / Fariborz Farahmand, Eugene Spafford -- 5. The social design of...
Persistent link: https://www.econbiz.de/10011726991