management of information technology for increasing organizational performance and gaining strategic advantages. The betterment … information technology and implementation management are also presented. … the Firm: The New Paradigm for Information Resources Management? -- Chapter X. A Theoretical Framework for Measuring the …

-Oriented Technology Planning and Management Process / James I. Penrod, Ann F. Harbor -- Chapter V. Development of an Information Kiosk for …

Agudo, Javier Lopez, and Jose A. Montenegro -- 9. From DRM to enterprise rights and policy management : challenges and … and Kenrick Mock -- 13. Prevention and handling of malicious code / Halim Khelafa -- 14. Security risk management … management of security constraints in advanced enterprises / R. Manjunath -- 18. Assessing enterprise risk level : the CORAS …

1. Use of information technology investment management to manage state government information technology investments … information systems and business process design / Dimitris K. Kardaras, Bill Karakostas -- 5. IT portfolio management : a holistic … / Stanley Loh, Ramiro Saldaña, Leo Faller Becker -- 7. Information technology portfolio management : a meta …

, trends and technologies in the field of the emerging sub-discipline of global information technology management, covering … Clustering in Knowledge Management: The Semantic Web Case / Steve Legrand and JGR Pulido -- Integrating Mobile Technologies in … Enterprise Architecture with a Focus on Global Supply Chain Management Systems / Bhuvan Unhelkar, Ming-Chien Wu, and Abbass …

Viehland -- Chapter III. Workflow-Supported Invoice Management: The Case of a System Implementation at a German Media Company … of Dairy Farm Group Between Redesigning of Business Processes and Rebuilding of Management Information Systems / Eugenia …-min Kim, John Price -- Chapter XVI. Identifying Business Processes for, and Challenges to, Electronic Supply Chain Management …

management"--Provided by publisher. …1. IT service quality management / Dieter Spath, Wilhelm Bauer, Claus-Peter Praeg -- 2. e-Service quality / Jose … Barrutia, Ainhize Gilsanz -- 3. Methods for service quality assurance / Manfred Bruhn -- 4. Quality management for IT services …

User-Focused Identity Management / Manish Gupta, Raj Sharman -- Next-Generation IT for Knowledge Distribution in …

"This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the … strategic and tactical value provided by effective service management"--Provided by publisher. …. IT governance-based IT strategy and management : literature review and future research directions / Junghoon Lee …