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Outsourcing and offshoring in the 21st century : a socio-economic perspective
Kehal, Harbhajan S.. (contributor);  … - 2006
outsourcing of customer services / Piyush Sharma, Rajiv Mathur, Abhinav Dhawan -- IT offshoring : a German perspective / Michael …. Wang -- Making sense of the sourcing and shoring maze : various outsourcing and offshoring alternatives / Subrata …. Atkins -- Outsourcing and offshoring : issues and impacts on venture capital / Alev M. Efendioglu -- Outsourcing and …
Persistent link: https://www.econbiz.de/10011726499
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Cases on information technology and business process reengineering
Khosrowpour, Mehdi (contributor) - 2006
The technological innovation of information technology is driving businesses and organizations to reassess their structures and processes to achieve a higher level of efficiency and effectiveness using IT. In this ongoing process, the wisdom and experiences of other organizations can be a...
Persistent link: https://www.econbiz.de/10011725869
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Quality management for IT services : perspectives on business and process performance
Praeg, Claus-Peter (contributor); Spath, Dieter. (contributor) - 2011
1. IT service quality management / Dieter Spath, Wilhelm Bauer, Claus-Peter Praeg -- 2. e-Service quality / Jose Barrutia, Ainhize Gilsanz -- 3. Methods for service quality assurance / Manfred Bruhn -- 4. Quality management for IT services / Astrid Köhler, Ulrike Vauth -- 5. Comparison and...
Persistent link: https://www.econbiz.de/10011726945
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Business enterprise, process, and technology management : models and applications
Zhao, J. Leon (contributor); Lee, Jae Kyu (contributor);  … - 2012
"This book generates a comprehensive overview of the recent advances in concepts, technologies, and applications that enable advanced business process management in various enterprises"--Provided by publisher.
Persistent link: https://www.econbiz.de/10011727352
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Innovations in information systems for business functionality and operations management
Wang, John (contributor) - 2012
"This book offers the latest research in IS/IT applications related to business and operations management, with contributions in the form of case studies, methodologies, best practices, frameworks, and research"--Provided by publisher.
Persistent link: https://www.econbiz.de/10011727380
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Business process standardization : a multi-methodological analysis of drivers and consequences
Münstermann, Björn - 2015
"This book focuses on business process standards and standardization, offering an indepth multi-methodological analysis of the benefits organizations may obtain from BPS and how the benefits can best be achieved" --Provided by publisher.
Persistent link: https://www.econbiz.de/10011728132
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Outsourcing and offshoring of professional services : business optimization in a global economy
Gupta, Amar (contributor) - 2008
"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional … Technology, Intellectual Property and Allied Aspects -- 7. Offshoring Entertainment and Media to India -- 8. Outsourcing of … analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher. …
Persistent link: https://www.econbiz.de/10011726500
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E-business strategy, sourcing, and governance
Gottschalk, Petter - 2006
implementation -- Sourcing management -- Sourcing theories -- IS/IT outsourcing -- Sourcing markets -- Sourcing practices -- Offshore … IT outsourcing -- IT governance as resource mobilization -- IT governance as allocation of decision rights -- IT … governanceas strategic alignment -- Implementing IT governance -- IT outsourcing governance -- Knowledge management in governance …
Persistent link: https://www.econbiz.de/10011726014
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Handbook of research on ICTs for human-centered healthcare and social care services
Cruz-Cunha, Maria Manuela (contributor);  … - 2013
"This book is a comprehensive collection of relevant research on technology and its developments of ICTs in healthcare and social services, focusing on the emerging trends in the social and healthcare sectors such as social networks, security of ICTs, and advisory services"--Provided by publisher.
Persistent link: https://www.econbiz.de/10011727747
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Business processes : operational solutions for SAP implementation
Portougal, Victor - 2006
"This book is about Enterprise Resource Planning (ERP) systems implementation, focusing on business operations/processes and information systems to support business operations/processes"--Provided by publisher.
Persistent link: https://www.econbiz.de/10011725856