The problem analyzed in bachelor thesis is how to increase the business clients’ loyalty of UAB „Gedimex“. The aim of … increasing business clients‘ loyalty for UAB „Gedimex“.The paper is divided into three main parts. The first part of the paper … business clients’ loyalty. These propositions are provided in reference to the analysis of the external market and internal …

The customer loyalty management concept is receiving more and more companies focus and in today’s economic recession …, customer retention and increasing their loyalty is a key operational decision. The focus is turned from the need for a search … company has no strategy how to strengthen customer loyalty and has never been developing relationships with existing customers …

to survive by retaining their current customers. Consequently, this bachelor thesis subject „Customer Loyalty Enhancement … are the main factors influencing customers‘ commitment and offer suggestions how to enhance loyalty of different types of … to enhance customers‘ loyalty, considering level of their commitment. In the first part of work, the relevance of the …

predicting physicians loyalty. Ethical behaviour, comminication, conflict, seller expertise, reputation has the major stimulus …