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~institution:"Institut Banque et Assurance pour la Qualité"
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Das EFQM-Modell für Excellence...
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Institut Banque et Assurance pour la Qualité
European Foundation for Quality Management
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Le modèle d'excellence EFQM : application à la banque et à l'assurance
Institut Banque et Assurance pour la Qualité
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2005
Persistent link: https://www.econbiz.de/10004858515
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