Based on interviews with officers and workers in four banks and four insurance companies in each country.

ILO pub-WEP pub. Working paper on the employment and income effects of computerization (microelectronics) in India - examines problems and impact in the machine tool industry, motor vehicle industry, printing industry, banks and schools; stresses the primary importance of government policy...

Reviews sectoral trends in output, employment and technology change in the financial sector since the 1960s, and analyses the experience of three banks and two insurance companies.