Amroush, Fadi; Baderddeen, Alkhoder; Yusef, Talal - Volkswirtschaftliche Fakultät, … - 2008
CRM has become one of the most leading business strategies in the new millennium. There is a verity of software solutions that impalement CRM principles including free and property ones. The aim of this research is to design and implement an evaluation model to help companies in choosing the...