managers farther from the product ("administrative" functions i.e., finance, law, HR) increase with IT investments. Finally, we …

This paper investigates the effect of different communication channels on promise-making and promise-keeping in a … helping situation. Four treatments differ with respect to the communication channel employed to solicit unincentivized … cooperation, i.e., face-to-face, phone call and two different sorts of computer-mediated communication. The less anonymous (face …

We study the impact of communication on behavior in a two-stage coordination game with asymmetric payoffs. We test … sustain coordination over time and alleviate the inequality induced by the asymmetry of payoffs. Third, communication …

in quantity and quality of output. We use data from a controlled field experiment that changed the communication of the …

working conditions causes workers to quit at more similar times. When, and only when, communication is allowed, workers are …

We report on an experiment using video technology to manipulate pre-play communication protocols in the lab and to … study purely social effects of communication on donations and discrimination between potential receivers. The experimental … the latter decides on her gifts. Through the use of three communication setups (none, audio, and audio-visual) we show and …