managers farther from the product ("administrative" functions i.e., finance, law, HR) increase with IT investments. Finally, we …

This paper investigates the effect of different communication channels on promise-making and promise-keeping in a … helping situation. Four treatments differ with respect to the communication channel employed to solicit unincentivized … cooperation, i.e., face-to-face, phone call and two different sorts of computer-mediated communication. The less anonymous (face …

We study the impact of communication on behavior in a two-stage coordination game with asymmetric payoffs. We test … sustain coordination over time and alleviate the inequality induced by the asymmetry of payoffs. Third, communication …

in quantity and quality of output. We use data from a controlled field experiment that changed the communication of the …

working conditions causes workers to quit at more similar times. When, and only when, communication is allowed, workers are …

We study how upward communication – from workers to managers – about individual efforts affects the effectiveness of …