the World Management Survey, a methodology that enables us to construct robust measures of management quality comparable …

We study the impact of and reward to middle management ability using data from 245 stores of a nationwide retailer. The … company scores six broad areas of management practice, the most important of which turns out to be "commercial awareness …", where able managers raise labour productivity by 17% compared to less able. We show that the managers' incentive scheme is …

We collect data on operations, targets and human resources management practices in over 1,800 schools educating 15-year …-olds in eight countries. Overall, we show that higher management quality is strongly associated with better educational … outcomes. The UK, Sweden, Canada and the US obtain the highest management scores closely followed by Germany, with a gap to …

We estimate the impact of workforce diversity on productivity, wages and productivity-wage gaps (i.e. profits) using … econometric issues, show that educational (age) diversity is beneficial (harmful) for firm productivity and wages. The … industries. Overall, findings do not point to sizeable productivity-wage gaps except for age diversity. …

between wage/productivity differentials and the firm's labor composition in terms of part-time and sex. Findings suggest that … lower wages for women, relatively higher productivity for part-timers). Interactions between gender and part-time suggest … that the positive productivity effect is driven by male part-timers working more than 25 hours, whereas the share of female …