other hand the decision makers rely too much on the received information. Moreover, communication as well as payoffs … communication is less biased. In all treatments, however, the messages are more precise than theoretically predicted. …

The aim of this article is to examine the effect of building working relationships, communication ability, and office …

The paper focuses on the effect of communication on the sales performance within CRM. The paper uses the hotel business … as an example to evaluate if communication within Customer Relationship Management creates loyalty measured by the re … conclusion that an advertising response function for the communication with existing customers should be concave instead of s …

Numerous studies suggest that communication may be a universal means to mitigate collective action problems. In this … study, we challenge this view and show that the communication structure crucially determines whether communication mitigates … or intensifies the problem of collective action. We observe the effect of different communication structures on …