Today, the services industry is changing in the world. The new technologies have changed the method of service representation to customer in many of service organizations. Bank services have been changed basically because communication and information technology. In this study, it has been...

More than 628.8 million people aged 18-34 years have a Facebook account. After more than a decade of functioning of the social networking site, its further development is dependent, inter alia, of user loyalty and willingness to continue actively use this tool of communication. Popularity portal...

In the big global markets, the business requirements for small and medium-sized companies (SME) are changing rapidly. With the fast international growth of even very small companies, their need for a professional IT and ERP system support is higher than ever. A study of the Center for Enterprise...

This study is furtherance of a previous study to relate an individual’s degree of Internet addiction with his/her psychological characteristics of escape and excess and the attitude toward behaviour. These characteristics were proposed because escape and excess had been shown statistically in...

Enterprise resource planning (ERP) is a suite of integrated software applications. Over the years ERP has aided the Organizations around the world to improve their operational efficiency, deliver superior customer service and bring in profitable growth. Print industry needs fundamental ERP...

Project management (PM) is the skill of planning and organisational effort set about to accomplish a task or goal (Chai, Zhou, & Wang, 2007). PM is perceived as being one of the main ways in assuring the quality of a project and is critical in a collaborative environment, which is typically more...

The popularity of social networking tools have significantly contributed to the change in the business models, there has been explosive growth in the number of use of social media tools among enterprises. With the rise of using web tools, the management of knowledge become crucial for...

Social Networking Sites (SNS) encourage users to post and share personal information as part of their online social interactions to build and maintain social relations amongst likeminded people. The uniqueness of these SNS is that it allows individuals to meet strangers, but also enable users to...

An inexperienced online marketer or a company which is new to social media marketing may just be very happy if their business page is getting many likes. This is one of the biggest mistakes that can be made when using Facebook. The world’s biggest social media platform provides countless tools...

In the last decade, a new phenomena has appeared in the scope of innovation, deriving from the exaggerated perception of the forming and optimizing effects of the community groups coming exist outside of the company which have an essential role to boost up its competitiveness in the future. Thus...