Presents an overview of developments in the courier service industry and the role played by multinational enterprises, in particular UPS and FedEx. Includes a comparison of the social policies and labour practises with those of the US postal service.

ILO pub-WEP pub. Working paper on (1) the theoretics and realities of workers self management in Yugoslavia, and (2) investment decision making in self managed enterprises - constitutes part of a WEP research project on population and employment. References.

ILO pub. Interdisciplinary research study of the relationship between working conditions, mental stress and job satisfaction - applies social psychology and ergonomics to occupational health and occupational safety in the interest of quality of working life. References.

Based on a survey of 16 enterprises privatized between 1991 and 1994.