A systematic diagnosis of a revenue administration is a prerequisite to developing a successful strategy for its reform. However, given the complexity of tax and customs administration, this is not a simple task. A host of external and internal factors need to be analyzed to uncover the roots of...

The role of research in social security administration in the socialist countries of Eastern Europe / Ireneusz Sekula -- Social security research in the Netherlands / Peter de Klerk & Pieter Stroink -- The role of research in social security policy making / Shlomo Cohen & Yossi Tamir -- Health...