managerial performance. Results show that a more comprehensive PMS helps managers to confirm their mental models of business unit … operations. In contrast, findings show that a more comprehensive PMS can help managers to build new mental models of business … unit operations, but only in specific settings, that is, for managers with a short organizational tenure and/or from a …

through training and supervision. Many survey concepts are difficult to translate into African languages and some, such as … households, interviewers, supervisors, trainers, survey organisers and analysts along the chain of data production and use in … an ability to follow precise wording. In Africa, where survey concepts are often different from local concepts and where …