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~institution:"London School of Economics and Political Science"
~institution:"The Wharton Financial Institutions Center"
~person:"Xue, Mei"
~subject:"Agency-Theorie"
~subject:"Efficiency"
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Incorporating the dual customer roles in e-service design
Xue, Mei
(
contributor
);
Harker, Patrick T.
(
contributor
); …
-
2003
-
[Elektronische Ressource], rev
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