In the view of most policymakers and economists,competition in retail banking takes place in localmarkets covering a relatively small geographic area.Banks are thought to design their services and settheir loan and deposit rates in response to the supply anddemand conditions prevailing in a...

This paper reviews some issues relevant to the delivery of public services. Itreviews some of the debates and flags some issues that are significantworldwide, especially in Africa. It emphasises how the debate has movedalong in terms of defining the relative responsibilities of the public...