This paper reviews some issues relevant to the delivery of public services. Itreviews some of the debates and flags some issues that are significantworldwide, especially in Africa. It emphasises how the debate has movedalong in terms of defining the relative responsibilities of the public...

This paper proposes a simple framework to study incentives and matching in the marketfor teachers. The framework is used to investigate the consequences of introducing incentivepay for teachers when contracts have both a matching and an incentive effect. Our analysissuggests that school...

A unifying theme in the literature on organizations such as public bureaucraciesand private nonprofits is the importance of mission, as opposed to profit, as anorganizational goal. Such mission-oriented organizations are frequently staffed bymotivated agents who subscribe to the mission. This...

We present a theoretical framework and empirical strategy to measure the causal effect ofinterim feedback on individuals’ performance. Our identification strategy exploits a naturalexperiment in a leading UK university where different departments have historically differentrules on the...