We analyze pricing strategies for digital information goods, such as those increasingly available via the Internet. Because perfect copies of such goods can be created and distributed almost costlessly, any single positive price for copies is likely to be socially inefficient. However, we show...

Revised October 1998 <p>This paper describes a novel theoretical and empirical approach to tasks such as business process redesign and knowledge management. The project involves collecting examples of how different organizations perform similar processes, and organizing these examples in an on-line...</p>

This paper describes a novel theoretical and empirical approach to tasks such as business process redesign, enterprise modeling, and software development. The project involves collecting examples of how different organizations perform similar processes, and organizing these examples in an...