Examines welfare offices' use of "intermediaries"--private or public organizations that act as brokers between the welfare system and employers--noting that a broad range of organizations act as intermediaries, including nonprofit and for-profit organizations, public sector agencies, and...

This chapter provides a theoretical context for categorizing the economic forces that determine recruiting and retention of disabled and nondisabled workers. The model makes three important points: (1) employers want to find the right workers and retain them as long as possible, since recruiting...

This chapter synthesizes the arguments and evidence presented in the entire volume. The author notes that policies must be developed with an eye toward distinctions among employers and people with disabilities, in particular, differences between small and large employers, public and voluntary...