This study for the USDA Food and Nutrition Service was conducted to determine existing measures for Supplemental Nutrition Assistance Program modernization initiatives, including call centers, online systems, document imaging, kiosks, partnering, waiving the face-to-face interview, shortened...

This report provides details on how each of the 45 states measures performance modernization initiatives for Supplemental Nutrition Assistance Program and describes the performance standards in use.

This report integrates and summarizes findings on performance measurement for Supplemental Nutrition Assistance Program modernization initiatives across the 45 study states including how they monitor and measure performance. It also includes suggestions for performance measures and standards to...

This report provides details on how each of the 45 states measures performance modernization initiatives for Supplemental Nutrition Assistance Program and describes the performance standards in use.

This report integrates and summarizes findings on performance measurement for Supplemental Nutrition Assistance Program modernization initiatives across the 45 study states including how they monitor and measure performance. It also includes suggestions for performance measures and standards to...