We examine misconduct in credence good markets with price taking experts. We propose a market-level model in which … price-taking experts extract surplus based on the value of their firm's brand and their own skill. We test the predictions … independent experts, despite doing substantially less business. In addition, more experienced experts attract more complaints per …

Consider an environment where long-lived experts repeatedly interact with short-lived customers. In periods when an … appropriate. We find that there exists an equilibrium in which experts always play truthfully and choose the customer's preferred …If experts have private information regarding their own payoffs as well as what treatments are appropriate, then there …

discovered by their wife. This is not due to a lack of communication: husbands put less weight on their wife's signals even when …

makes ratings effective, reputation systems, as currently designed, sow the seeds of their own irrelevance …