Showing 1 - 10 of 160
Amidst the rise of remote work, we ask: what are the effects of proximity to coworkers? We find being near coworkers has tradeoffs: proximity increases long-run human capital development at the expense of short-term output. We study software engineers at a Fortune 500 firm, whose main campus has...
Persistent link: https://www.econbiz.de/10014437011
We study the early adoption and diffusion of five AI-related technologies (automated-guided vehicles, machine learning, machine vision, natural language processing, and voice recognition) as documented in the 2018 Annual Business Survey of 850,000 firms across the United States. We find that...
Persistent link: https://www.econbiz.de/10014421214
We study the staggered introduction of a generative AI-based conversational assistant using data from 5,179 customer support agents. Access to the tool increases productivity, as measured by issues resolved per hour, by 14 percent on average, with the greatest impact on novice and low-skilled...
Persistent link: https://www.econbiz.de/10014250178
Remote work surged during the Covid pandemic but there is disagreement about the extent of the change. To address this question, we field a new, nationally-representative survey: the Remote Life Survey (RLS). We find that in October 2020, 31.6 percent of the continuously employed workforce...
Persistent link: https://www.econbiz.de/10014250210
As more and more activities in the economy become digitized, analytics and data-driven decision-making (DDD) are becoming increasingly important. The adoption of analytics and DDD has been slower in small-to-medium enterprises (SMEs) compared to large firms, and reliable causal estimates of the...
Persistent link: https://www.econbiz.de/10014248007
The potential of artificial intelligence (AI) to simplify existing healthcare processes and create new, more efficient ones is a major topic of discussion in the industry. Yet healthcare lags other industries in AI adoption. In this paper, we estimate that wider adoption of AI could lead to...
Persistent link: https://www.econbiz.de/10013537751
Empirical studies on information communication technologies (ICT) typically aggregate the "information" and … "communication" components together. We show theoretically and empirically that these have very different effects on the empowerment …' lower level agents. Conversely, technologies reducing communication costs substitute agent's knowledge for directions from …
Persistent link: https://www.econbiz.de/10012463674
that the positive effect of middle skills on offshoring is weaker, the more advanced are communication technologies in the …
Persistent link: https://www.econbiz.de/10012466472
Traffic fatalities are the leading cause of mortality in the United States despite being preventable. While several policies have been introduced to improve traffic safety and their effects have been well documented, the role of transitory health shocks or situational factors at explaining...
Persistent link: https://www.econbiz.de/10014512087
Measurement of seat belt and air bag effectiveness is complicated by the fact that systematic data are collected only for crashes in which a fatality occurs. These data suffer from sample selection since seat belt and air bag usage influences survival rates which in turn determine whether a...
Persistent link: https://www.econbiz.de/10012471579