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Nudging the Nudger : A Field Experiment on the Effect of Performance Feedback to Service Agents on Increasing Organ Donor Registrations

House, Julian; Lacetera, Nicola; Macis, Mario; Mažar, Nina - National Bureau of Economic Research - 2022

We conducted a randomized controlled trial involving nearly 700 customer-service representatives (CSRs) in a Canadian government service agency to study whether providing CSRs with performance feedback with or without peer comparison affected their subsequent organ donor registration rates....

Persistent link: https://www.econbiz.de/10013435109

Strengthening State Capabilities : The Role of Financial Incentives in the Call to Public Service

Dal Bó, Ernesto - 2012

We study a recent recruitment drive for public sector positions in Mexico. Different salaries were announced randomly across recruitment sites, and job offers were subsequently randomized. Screening relied on exams designed to measure applicants' intellectual ability, personality, and...

Persistent link: https://www.econbiz.de/10012460505

What Makes Them Tick? Employee Motives and Firm Innovation

Sauermann, Henry - 2008

We examine the impact of individual-level motives upon innovative effort and performance in firms. Drawing from economics and social psychology, we develop a model of the impact of individuals' motives and incentives upon their innovative effort and performance. Using data on over 11,000...

Persistent link: https://www.econbiz.de/10012464204

Motivating Effort In Contributing to Public Goods Inside Organizations : Field Experimental Evidence

Blasco, Andrea - 2016

We investigate the factors driving workers' decisions to generate public goods inside an organization through a randomized solicitation of workplace improvement proposals in a medical center with 1200 employees. We find that pecuniary incentives, such as winning a prize, generate a threefold...

Persistent link: https://www.econbiz.de/10012456486

China's Lost Generation : Changes in Beliefs and their Intergenerational Transmission

Roland, Gerard - 2017

Beliefs about whether effort pays off govern some of the most fundamental choices individuals make. This paper uses China's Cultural Revolution to understand how these beliefs can be affected, how they impact behavior, and how they are transmitted across generations. During the Cultural...

Persistent link: https://www.econbiz.de/10012455240

Deadlines Versus Continuous Incentives : Evidence from the Patent Office

Frakes, Michael; Wasserman, Melissa F. - National Bureau of Economic Research - 2024

A quota system with an associated deadline may retain the possibility of worker procrastination and related deadline behaviors. A performance appraisal system based on continuous temporal incentives, on the other hand, has the potential to alleviate deadline effects but may lose some of the...

Persistent link: https://www.econbiz.de/10014468266

The Effect of Job Complexity on Job Satisfaction : Evidence From Turnover and Absenteeism

Weiss, Andrew - 1985

Usinga detailed sample of semi-skilled production workers we find that holding a wide range of personal and job-related characteristics constant, workers assigned to more complex jobs seem to be more likely to quit than are workers assigned to simpler jobs. Job complexity has no discernible...

Persistent link: https://www.econbiz.de/10012477485

Diversity and Team Performance in a Kenyan Organization

Marx, Benjamin M.; Pons, Vincent; Suri, Tavneet - National Bureau of Economic Research - 2021

We present the results from a field experiment on team diversity. Individuals working as door-to-door canvassers for a … teammates and their supervisor) and external diversity (between teams and the individuals they canvassed). We observe team …

Persistent link: https://www.econbiz.de/10012510534

Team Incentives and Lower Ability Workers : An Experimental Study on Real-Effort Tasks

Freeman, Richard B.; Pan, Xiaofei; Yang, Xiaolan; Ye, … - National Bureau of Economic Research - 2022

Team incentives are important in many compensation systems that pay workers according to the output of their team as … well as to their own output, with team bonuses often depending on whether the team meets or exceeds specified thresholds …. Yet little is known about how team members with different abilities respond to compensation rules and thresholds. We …

Persistent link: https://www.econbiz.de/10013388782

State-Owned Enterprises, Shirking and Trade Liberalization

Ghosh, Madanmohan - 2000

We explore the implications of trade liberalization in economies with State Owned enterprises (SOEs) and shirking. SOEs are modelled as controlled by the members of the enterprise who determine output and effort levels, while facing output prices and wage rates set by government. Enterprise...

Persistent link: https://www.econbiz.de/10012471065

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