Dillender, Marcus; Forsythe, Eliza - National Bureau of Economic Research - 2022
from 2007 and 2010--2016 for office and administrative support (OAS) jobs, we show that when firms adopt new software at … such jobs, broadening them to include tasks associated with higher-skill office functions. We aggregate these patterns to … realignment in task assignment across occupations, leading office support occupations to become higher skill. We argue relative …