bloom, nicholas; Roberts, John; Liang, James; Ying, … - National Bureau of Economic Research (NBER) - 2013
About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." We report the results of a WFH experiment at CTrip, a 16,000- employee, NASDAQ-listed Chinese travel agency. Call center employees who volunteered to WFH were randomly...