Introduction / Henry J. Aaron and Joel Slemrod -- The tax shelter battle / Joseph Bankman -- Issues of international tax enforcement / David R. Tillinghast -- Small business and the tax system / Joel Slemrod -- The Turbotax revolution : can technology solve tax complexity? / Austan Goolsbee --...

The Basics of Six Sigma -- The Grass Roots of Six Sigma -- Creating the Cultural Structure -- Preliminary Tasks -- A Six Sigma Continuous Improvement Teaming Model -- Step 1: Create the Operational Statement and Metric -- Step 2: Define the Improvement Teams -- Step 3: Identify Potential Causes...