E-government is more about government than about “e”. The spread of new information and communication technologies has spurred major changes at all levels of society and notably in citizen expectations. Governments have also been integrating those technologies into work practices to keep...

One of the alternatives to traditional command-and-control regulation is the use of marketable permits and obligations. Based on the growing record of actual performance of these instruments, this paper provides practical insights into difficult design, implementation, and management issues. It...

Information and communication technology (ICT) offers an array of tools that can be used to help government services become more agile, responsive, seamless and accountable. This book looks at new thinking and practice in OECD countries in five different areas: Making electronic services more...

This brief analyses how countries can achieve more effective, timely and sustainable responses to the COVID-19 crisis by taking into account regulatory barriers and compliance issues. Drawing upon previous work on administrative barriers and procedures as well as regulatory enforcement and...

Costa Rica is seeking to consolidate democratic gains to safeguard trust in government and build economic resilience. This Integrity Review looks at how Costa Rica can translate its recent National Strategy for Integrity and Prevention of Corruption into a concrete and coherent integrity policy....

The large-scale aggression by Russia against Ukraine drastically changed how and which administrative services are delivered to its citizens. Physical facilities and communications infrastructure have been damaged or occupied in many areas of the country. This created the need to adapt or...

Government at a Glance provides a dashboard of indicators assembled to help decision makers and the public analyse and benchmark governments across OECD members and partner countries. This database represents a selection of indicators as presented in the 2021 edition of the Government at a...

Die vorliegende Arbeit untersucht, inwiefern extrapersonale Einflussfaktoren das Verhalten der Wissensteilung im Offboarding in der öffentlichen Verwaltung Deutschlands beeinflussen. Hier besteht eine Forschungslücke, die es insbesondere vor dem Hintergrund einer nahenden Pensionierungswelle...

Die öffentliche Verwaltung wird in den nächsten Jahrzehnten große Reformen durchlaufen müssen. Ein wichtiger Einflussfaktor für das Gelingen von geplanten organisatorischen Veränderungen ist auch im Verwaltungskontext die Einstellung von Mitarbeiter*innen gegenüber diesem Wandel. Hier...