Raposo, Mario; Leitão, João; Paco, Arminda - Volkswirtschaftliche Fakultät, … - 2006
This paper aims to provide a benchmarking proposal related to the area of e-governance of universities. An e … scheme of benchmarking tools. A brief review of the literature related to e-governance models is made in order to justify the … importance of e-business practices in universities. Some studies developed in the field of benchmarking in the universities were …