economies. Taking as reference the Chinese context, a benchmarking approach is proposed to assess the performance of distinct …

This paper discusses the use of benchmarking in general and its application to the drinking water sector. It … provides some examples of benchmarking in the water sector. After presenting in detail the institutional framework of the water … sector of the Belgian region of Flanders (without benchmarking experiences), Wallonia (recently started a public benchmark …

This paper aims to provide a benchmarking proposal related to the area of e-governance of universities. An e … scheme of benchmarking tools. A brief review of the literature related to e-governance models is made in order to justify the … importance of e-business practices in universities. Some studies developed in the field of benchmarking in the universities were …