This paper aims to complement the OECD Recommendation of the Council on Consumer Protection in E-Commerce by elaborating on its key principles in the context of online advertising and offering practical guidance on how to apply these principles. For these purposes, the guide provides a number of...

Building on the OECD Recommendation of the Council on Consumer Protection in E-Commerce, this paper aims to provide practical guidance to businesses on online consumer ratings and reviews. The document focuses on four issue areas: (i) fake ratings and reviews; (ii) incentivised ratings and...

Consumer data rights are gaining more attention across the globe as more consumers come to rely on data-driven services in the digital economy. This paper looks at the role for competition policy and enforcement in driving competitive outcomes in markets involving consumer data. It was prepared...

Congestion in cities is a problem of growing importance. New infrastructure for transport however often gives rise to conflicts about how the cost of new services will be met by the public, and about how the demand for travel can be reconciled with efforts to improve the social and environmental...