This report assesses the impact on citizens and businesses of the administrative simplification measures carried out by the Mexican Social Security Institute. Administrative burdens are measured in the time it takes citizens and businesses to complete forms and wait in line to request or deliver...

(...) Kohl, R.: Globalisation and inequality in Southeast Asia. Forrester, G.: Accessing essential services. Reforming the role of government in Indonesia. Hashim, S.: Governance and social policy in Malaysia. May, R. J.: Governance and social safety nets in the Philippines. Phananiramai, M. ;...