This report presents the results of the assessment of the organisation of the central government of Norway. The study looks at reforms that are aimed at improving the quality of services (more value) and efficiency (less money) in central government. Starting with facts and quantitative...

This handbook offers government officials practical assistance in strengthening relations between government and citizens. It combines a brief review of basic concepts, principles, concrete examples of good practice, tools (including new information and communication technologies) as well as...

Evaluating Public Participation in Policy Making examines the key issues for consideration when evaluating information, consultation and public participation. It looks at theory and practice, and draws heavily upon the insights of experts from OECD countries. Rather than a technical manual for...