The COVID-19 emergency will affect the lives of many people around the globe. There are a number of ways that policy makers, public authorities and financial services providers can safeguard the interest of financial consumers who may be experiencing financial difficulties and help them to...

Online personalised pricing is a form of price discrimination that involves charging different prices to different consumers, often based on a consumer’s personal data. Policymakers are currently discussing ways to protect consumers from potential adverse effects of personalised pricing. One...

Cross-border trade in parcels has played a critical role in helping people and firms deal with issues stemming from physical distancing and confinement measures implemented during COVID-19. This note discusses that role and the policies that can help ensure parcel trade can continue to be...