This report assesses the Republic of Kazakhstan’s significant efforts to improve water supply and sanitation (WSS) services over the past 15 years, notably in terms of ambitious target-setting, implementation of a sound water tariff policy, and significant investment in the rehabilitation and...

As digital transformation has accelerated, the e-commerce landscape has become increasingly dynamic. New players have emerged at the same time that established actors have taken on new roles; some barriers to e-commerce at the firm, individual and country levels have been overcome, while other...

Natural resources, and the materials derived from them, represent the physical basis for the economic system. Recent decades have witnessed an unprecedented growth in demand for these resources, which has triggered interest from policy makers in transitioning to a more resource efficient and...

This policy brief discusses recent international policy experiences in developing e-learning and digital business diagnostic tools for entrepreneurs. E-learning tools can develop entrepreneurial knowledge, skills and competences among users and increase their confidence and success in business...

This report examines international policy experiences in designing and implementing online business diagnostic tools for SME and entrepreneurship development. These tools offer entrepreneurs and small business managers an individual online assessment of the strengths and weaknesses of their...

This paper takes stock of one year of policy responses to the 2022/2023 energy crisis triggered by Russia's war of aggression against Ukraine from the perspective of small and medium-sized enterprises (SMEs). In this paper, "SME policy responses" are defined as all government policies, whether...

Connected televisions are defined for the purposes of this report as devices that have the capability to interact with the Internet to display audio-visual content. Connected television is an important development because it permits the provision of certain new and valuable services to...