Trust plays a very tangible role in the effectiveness of government. Few perceptions are more palpable than that of trust or its absence. Governments ignore this at their peril. Yet, public trust has been eroding just when policy makers need it most, given persistent unemployment, rising...

As artificial intelligence (AI) advances across economies and societies, stakeholder communities are actively exploring how best to encourage the design, development, deployment and use of AI that is human-centred and trustworthy. This report presents a framework for comparing tools and...

This policy brief provides an overview of this new wave of disinformation and notes some emerging examples of OECD member countries’ responses to it through public communication initiatives specifically. It also offers preliminary guidelines on engaging with citizens during the crisis to help...

Public trust is a cornerstone of the Finnish administrative and political model, it has also been a key element of Finland's successful response to the COVID-19 pandemic. Preserving and strengthening the Finnish trust capital will be of essence for facing trade-offs and challenges ahead,...

This review focuses on advancing the performance-management vision of the Comptroller General of the Republic of Chile (Contraloría General de la Republica, CGR) with a view to enhance the relevance and positive impact of its work on accountability and decision making within the public...

This second volume of OECD's study on lobbying examines regulation and self-regulation of lobbying. It includes chapters defining and examining lobbying, describing the role of professional lobbying associations, exploring various codes of conduct and examining specific codes in various...

Public service is a public trust. Citizens expect public servants to serve the public interest with fairness and to manage public resources properly on a daily basis. Fair and reliable public services inspire public trust and create a favourable environment for businesses, thus contributing to...