This review examines the recent reforms undertaken by the government of Kazakhstan in the area of public governance and evaluates their impact on the effectiveness, strategic capacity and accountability of the state. The review places particular emphasis on strategic planning, policy and...

This handbook offers government officials practical assistance in strengthening relations between government and citizens. It combines a brief review of basic concepts, principles, concrete examples of good practice, tools (including new information and communication technologies) as well as...

Evaluating Public Participation in Policy Making examines the key issues for consideration when evaluating information, consultation and public participation. It looks at theory and practice, and draws heavily upon the insights of experts from OECD countries. Rather than a technical manual for...

Governments are in a crisis of identity, some would say legitimacy, with election turnouts low in many OECD countries and a widespread feeling of disenchantment among citizens with government and the democratic process. Can governments do something to change this? Certainly, doing nothing is not...

This publication examines the key issues for consideration when evaluating information, consultation and public participation. It looks at theory and practice, and draws heavily upon the insights of experts from OECD countries. Rather than a technical manual for professional evaluators, it...