The report can help policy makers to assess the implications of these new technologies and to identify the benefits and risks related to their use. It suggests policy responses that that are intended to support AI innovation in finance while ensuring that its use is consistent with promoting...

This report examines both the benefits and risks big data and AI can bring to the insurance industry. In particular, this reports discusses how the OECD Recommendation on Artificial Intelligence, and the European Commission’s Independent High-Level Expert Group on Artificial Intelligence’s...

This report explores how data and digital technology can help achieve policy objectives and drive positive transformation in the health sector while managing new risks such as privacy, equity and implementation costs. It examines the following topics: improving service delivery models;...

This report presents the most recent trends in the labour market demand for digital professionals and skills, highlighting where bottlenecks are emerging and policy action is – and will be – needed to support individuals who aim to thrive in the digital transition. The report analyses a wide...

Business models based on the vast collection and process of user data in nearly real-time in recent years have enabled companies to offer a wide range of innovative and customised services, often at zero prices, with substantial gains for consumers. At the same time, data-driven network effects...

This Compendium takes stock of the use of emerging technologies such as artificial intelligence (AI), fifth-generation mobile telecommunication technologies (5G), and the Internet of Things (IoT) across G20 members to sustain public service continuity and provide the basis for recovery from the...

Investment in education technology has surged worldwide over the past decade and digital education technologies are now a key resource for OECD education and training systems. If used effectively, they promise to transform teaching and learning practices, to reduce learning inequalities and to...

This report examines how big data from mobile phones and other sources can help to forecast travel demand. It identifies the strengths and potential use-cases for big data in transport modelling and mobility analysis. It also examines potential biases, commercial sensitivities and threats to...