The COVID-19 emergency will affect the lives of many people around the globe. There are a number of ways that policy makers, public authorities and financial services providers can safeguard the interest of financial consumers who may be experiencing financial difficulties and help them to...

Cross-border trade in parcels has played a critical role in helping people and firms deal with issues stemming from physical distancing and confinement measures implemented during COVID-19. This note discusses that role and the policies that can help ensure parcel trade can continue to be...

This paper explores the role of social vouchers as a tool for social inclusion and local development. It presents a typology of vouchers and their objectives, governing institutional and regulatory frameworks, use by national and local governments, and the social economy (Section1). It analyses...