and successes and identifies the challenges ahead. It examines certain selected key public management policy levers of …

and successes and identifies the challenges ahead. It examines certain selected key public management policy levers of ….” --Christopher Pollitt, Professor of Public Management, Centre for Public Management, Erasmus University Rotterdam “Modernising … Government is of immense value to practitioners who want to know what countries are doing to upgrade public management, as well …

management strategies and ICTs. It presents, in a sense, a toolkit for reform, together with a broader framework for action …